CRM is undoubtedly an extremely powerful device that can completely transform your business flow beyond your imagination.Your CRM software has very high probability of boosting the working efficiency of your sales team and influence your bottom-line in many ways.This article will show you 10 amazing ways how your CRM software can boost revenue and increase EPS of your organization.
1. Identify Your Potential Customer to raise your sales
This is the basic ability of your CRM. It permits you to consider your leads as individuals. Using consistent and perceptive data entry with research on various sites, you would be amazed too at how much information your sales team can gather. You can use this treasure of information to lure your clients by offering various kinds of custom schemes like a 10-20 % discount on special festivals.
2. All Customers are Different- Market Segmentation and Targeting
Some customers are extremely valuable to your business as compared to others. It’s worth investing time to identify the segment of customers that will spend more. So, spend some time and identify your customers who are less concerned about price and use fewer resources.
3. Re-Focus on Existing Customers
Inspire your sales and service team to concentrate on customers as well as their expectations, you can entirely transform the working system of your company. All the customer information such as their needs, expectations and priorities should be entered and extracted from your CRM when required.
4. Acquire Frame of Reference from Satisfied Customers
When you survey about the customers who are highly satisfied with your service and those who love you and will ace your company, you possess a very dynamic treaty that can allow your sales team to provide Frame of reference and endorsements. Never fail to keep details of the survey in your CRM.
5. Use Automatic Reports to Make Precise Decisions
CRM has an excellent dashboard and automation features that will completely knock out the requirement of manual gathering of information for reporting purposes. This is a key feature of CRM as information is accessible anytime on demand.
6. Blend CRM with Your Sales Process for Excellent Use
The real strength of your CRM is on display when it is structured according to the operation of your company. When you have dedicated a lot of time and attention on determining the best sales practices, you can expand the capabilities of your entire sales team by blending your CRM to this process.
7. Never lose an Opportunity Again Using Alerts
We use To-do list and plenty of other organizational tools as it is almost impossible to hold on everything on time. For this purpose, an exceptional feature of CRM is alerted. It works similar to the alarm clock. When some activity is needed to be done, Alerts will notify your sales staff. You can set up alerts for any leads that are pending and you can keep track of orders which are not delivered yet.
8. Use Mobile to Accomplish Sales goals
There is a lot of importance of the sales team having mobile access. In the world of CRM, mobile possess a genuine advantage that has always been allowing your top sales team to accomplish high goals. Because of remote access it provides, mobile access has a very crucial role in excellent use on the field.
9. Boost Customer Satisfaction Using Online Customer Service
Allow your customer to quickly access their service ticket information and their online order status by integrating your CRM with a web portal. You can also permit them to search for your online knowledge base.
10. Use Automation to Boost Your Marketing ROI
You can automate and trace the sending of emails using CRM as some CRM software include email integration and workflow automation. This will help your sales team to easily provide the batches of important emails when required and this will increase the efficiency and capabilities of your sales team.